Customer Help
FREE SHIPPING FOR ALL ITEMS TO WORLDWIDE
Common purchase queries answered
Orders and Shipping
We offer free shipping for all items to worldwide. We ship with Registered Air Mail and items will arrive within 14-21 business days to USA. Please take this into consideration.
As soon as we ship your package we will send you a message with the tracking information. To avoid any customs issues we mark all the parcels as a gift and declare a low estimated value on the shipment.
Canada: 3-8 weeks
North America: 2-3 weeks
Europe: 1-2 weeks
Australia, New Zealand and Oceania: 3-4 weeks
You can expedite shipping (cost additional $45) if we ship with FedEx or DHL. It take only 2 business days for delivery.
All orders above 500$ will get free expediting shipping.
If you have any problems or question please do not hesitate to contact us and we’ll respond within 48 hours via elizjewelryandgems@gmail.com
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. Although we will help you through the process and guarantee your package will arrive safely.